As the largest credit union in Western New York with over 48,000 members, we’re focused on offering better rates and lower fees than traditional financial institutions. Our members benefit from no-fee debit cards, 43,000+ surcharge-free ATMs, free checking, free on-line banking and free mobile banking. Our five locations include Lockport (2), Middlpeort, North Tonawanda and our newest location in Niagara Falls on Witmer Road. All are conveniently located to better serve our community.
Cornerstone CFCU is currently seeking a Full Time Loan Department Receptionist (35 hours/week - $18.96/hour) for our Transit Road office. Candidates must possess two years of experience as a receptionist in a lending environment and have an understanding of loans. Receive members personally or by telephone and determine the nature of the business by either transacting the request or referring to the appropriate staff member for assistance. Responsible for clerical duties related to Lending Department.
These are a few of the major duties for a Loan Department Receptionist position:
Greets members arriving for loan appointments.
Schedules loan appointments (phone or in person) for members.
Directs all lobby traffic; (i.e. dealer questions, disbursals, etc.)
Prepares lien releases, paid notes, updates indirect loan system for closed loans and dealer refunds.
Provides information on credit union services or policy including type of accounts available; insurance coverage of share and loans; loan policy; interest rates charged on loans; what is a credit union; eligibility for membership; how to apply for membership; and the location of the offices; office hours and telephone numbers.
Handles loan verifications by phone.
Calculates payments for members and loan payoff information.
Accepts additional paperwork members bring in for their loans. i.e. – proof of income, vehicle insurance verification, etc.
Responsible for disbursing, accepting and explaining VISA and overdraft protection applications.
Coordinates service for walk-in and emergency loans.
Has a thorough knowledge of the documents required for each loan and has the skill to obtain the required information in a friendly and efficient manner.
Employee must have excellent PC skills, including typing /word processing, and be proficient in “WORD for Windows”, the “Window Environment” and e-mail.
Cornerstone CFCU is currently seeking a Part Time Teller (27 hours/week - $18.40/hour) for our Transit Road, Lockport, location. Candidates must possess two years of Teller experience.
Responsibilities include but are not limited to: Handling member account transactions, deposits, withdrawals, loan transactions, funds transfers, sale of money orders, gift cards, travel money cards, amusement park tickets and Series EE Bonds.
Please submit resumes to Cornerstone CFCU by September 21, 2018 via our website at https://cornerstonecommunityfcu.submittable.com/submit EOE
Under the general direction of the Director of Information Technology and Systems, administer, manage and maintain the Credit Union’s local area network (LAN), wide area network (WAN), servers, desktop workstations, printers and additional technologies associated with both software and hardware within the network.
ESSENTIAL DUTIES AND RESPONSIBILITIES::
Responsible for developing, supporting, deploying, monitoring, maintaining, testing, documenting, and extending or modifying a multi-node data network, and all workstations, servers, gateways, and printers attached to the network.
Responsible for the daily operational processes and procedures. • Consult with users, including technical support, training, instruction and need for upgrades or modifications for hardware, software and network systems as needed.
Provide support in keeping the network operational 24-hours per day, 7 days per week. •
Responsible for repairs to the network when the system performance drops below standard operating levels. Troubleshoot network problems including those related to WAN circuits and TCP/IP routing topologies, ensuring corrections are made.
Maintain hardware and software including: diagnosis and repair of malfunctioning systems, update of obsolete systems, and preventive measures (backup systems, virus control, etc.)
Assist in consulting with third party application programmers, systems staff and operations staff in research of technical information to resolve or clarify technical issues pertaining to system software.
Participate in maintaining current system software by performing system upgrades, refitting, user-mods, and modifying other system programs to achieve acceptable performance standards.
In conjunction with the Director of Information Technology and Systems, participates in the planning, evaluation and recommendation of new software products and/or upgrades to achieve Credit Union Strategic objectives.
Participate in the development of standards, training and applications for operations staff, concerning the use of system software products required to support Credit Union objectives. •
Provide periodic reporting on system performance, statistics and activities by written and oral communication to Senior Management.
Maintain knowledge of current computer technologies relevant to the changing Credit Union environment through pertinent updates, bulletins and newsletters.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES •
Demonstrated understanding of Microsoft Server Operating Systems (Windows Server 2012 or later)
Demonstrated understanding of network systems (OSI model), router systems, switches, and network infrastructure
Demonstrated experience deploying and managing Windows servers (physical and/or virtual) • Experience deploying and maintaining networking equipment such as firewalls, access points, routers, switches, etc.
Ability to focus, evaluate issues, and define mitigation and communication plans in the event of system outages
Demonstrated experience installing and maintaining enterprise-level and standard workstation software
Ability to methodically troubleshoot infrastructure issues and business software issues
Bachelor’s Degree in Information Systems (or related business field) with at least 5 years of relevant experience OR Associate’s Degree in Information Systems (or related business field) with at least 8 years of relevant experience.
Extensive working knowledge of Microsoft environment including: Microsoft Windows, Server, SQL, Exchange, and Office.
Extensive working knowledge of networking infrastructure including routers and switches.